Masterful Memories

Data Collection and Use

Masterful Memories collects personal information including names, contact details, and event information to provide photography services. We use this data to communicate about bookings, deliver services, and improve customer experience.

Data Processing Legal Basis

We process your data based on legitimate business interests, contract fulfillment, and your explicit consent for marketing communications. You have the right to withdraw consent at any time.

Data Sharing and Storage

Personal data is never sold or shared with third parties except as required by law or with trusted service providers who assist in business operations. Data is stored securely and retained only as long as necessary.

Your Rights

You have the right to access, correct, delete, or port your personal data. You may also object to processing or request restrictions. Contact us at [email protected] to exercise these rights.

Cookies and Tracking

Our website uses essential cookies for functionality and optional cookies for analytics and marketing with your consent. You can manage cookie preferences through our cookie consent tool.

Contact Information

For privacy inquiries, contact our Data Protection Officer at [email protected] or call +1 (617) 555-0127. This policy is effective as of January 1, 2024.

Service Agreement

These terms govern the photography and videography services provided by Masterful Memories. By booking our services, you agree to these terms and conditions.

Booking and Payment

Services are confirmed upon receipt of signed contract and deposit. Full payment is due before final delivery of images or videos. Cancellations must be made 30 days in advance for full refund.

Service Delivery

We deliver professionally edited images within 2-3 weeks of your event. Rush delivery options are available for additional fees. All images are provided via secure online gallery.

Copyright and Usage Rights

Masterful Memories retains copyright to all images and videos. Clients receive unlimited personal use rights. Commercial use requires separate licensing agreement and additional fees.

Liability and Insurance

We carry professional liability insurance and equipment insurance. Our liability is limited to the amount paid for services. We are not responsible for missed moments due to circumstances beyond our control.

Image Release

Clients grant Masterful Memories permission to use images for portfolio, marketing, and promotional purposes unless otherwise specified in writing.

What Are Cookies

Cookies are small text files stored on your device when visiting our website. They help us provide better user experience, remember preferences, and analyze website performance.

Essential Cookies

These cookies are necessary for website functionality, including form submissions, navigation, and security features. They cannot be disabled and do not require consent.

Analytics Cookies

We use Google Analytics cookies to understand how visitors interact with our website. These help us improve user experience and content relevance. These require your consent.

Marketing Cookies

Marketing cookies track your browsing activity to show relevant advertisements and measure campaign effectiveness. You can opt-out of these cookies while maintaining website functionality.

Cookie Management

You can manage cookie preferences through our consent banner or browser settings. Disabling certain cookies may limit website functionality but will not affect essential features.

Third-Party Cookies

Our website may include embedded content from social media platforms and analytics providers, which may set their own cookies according to their privacy policies.

Your Data Protection Rights

Under GDPR, you have comprehensive rights regarding your personal data. We are committed to protecting these rights and ensuring transparent data processing practices.

Right to Information

You have the right to know what personal data we collect, how we use it, who we share it with, and how long we keep it. This information is detailed in our Privacy Policy.

Right of Access and Portability

You can request a copy of all personal data we hold about you in a structured, machine-readable format. We will provide this information within 30 days of your request.

Right to Rectification and Erasure

You can request correction of inaccurate data or deletion of your personal data when no longer needed for business purposes. Some data may be retained for legal compliance.

Right to Restrict Processing

You can request limitation of data processing in certain circumstances, such as when accuracy is contested or processing is unlawful but you don't want data deleted.

Exercising Your Rights

To exercise any GDPR rights, contact us at [email protected]. We will respond within 30 days and may request identity verification for security purposes.

Data Protection Officer

For GDPR-related inquiries or complaints, contact our Data Protection Officer at [email protected] or file a complaint with your local supervisory authority.

Copyright Protection

Masterful Memories respects intellectual property rights and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond promptly to valid takedown notices.

Filing a DMCA Notice

If you believe your copyrighted work has been used without permission, send a written notice including: identification of the copyrighted work, location of infringing material, your contact information, and a good faith statement of unauthorized use.

Required Information

DMCA notices must include: your physical or electronic signature, identification of the infringed work, location of infringing material, statement of good faith belief, statement of accuracy under penalty of perjury, and confirmation of copyright ownership authority.

Counter-Notification Process

If your content was removed due to a DMCA claim, you may file a counter-notification if you believe the removal was mistaken or the material is authorized for use.

Designated Agent

Send DMCA notices to our designated agent at: [email protected] or mail to 142 Newbury Street, Boston, MA 02116. Include "DMCA Notice" in the subject line.

Repeat Infringer Policy

We may terminate accounts of users who repeatedly infringe copyrights. We maintain records of DMCA notices and may share information with copyright holders as permitted by law.